Think about property maintenance early: Bold & Reeves can be there from the start
Bold & Reeves has always looked at property maintenance like an MOT. People service their car regularly, right? But do they service their home so regularly? That’s why the business was launched; to help time-poor homeowners manage their properties and reduce running costs.
As well as homeowners, Bold & Reeves is here to support developers from the early stages of development. However, property management is often the last thing on the checklist. Bold & Reeves has come across regular instances when developers, designers and architects have initiated their elaborate plans for huge developments, but failed to look at how service personnel will gain access to the building’s infrastructure, or how the property maintenance will be delivered. Sometimes, it’s as simple as lack of access to pipework or fan coil units. Bold & Reeves are able to assist developers as early as possible so that none of these issues are overlooked and to prevent unexpected costs arising in the future.
That’s why Bold & Reeves offers Managing Agent Services as part of its overall property management capability. Whether you are a developer, a freehold owner of a serviced apartment block, serving on a committee for the same, or a homeowner living in any building or development with shared parts, Bold & Reeves’ approach represents a new standard in the archetypal property management and maintenance services. Bold & Reeves’ are involved in the management of a number of prestigious developments across the capital including a unique luxury development in Chelsea and a landmark site in Marylebone.
Bold & Reeves work across four distinct categories of roles and responsibilities, from pre-sale right through to the post defects liability period:
- Pre-Practical Completion
- Snagging & Defect Management
- Individual Property Services
- Day-to-Day Management
The first stage involves providing technical training for front of house staff, supporting handovers and creating a resident handbook. From there, Bold & Reeves can manage the snagging and defect protocol with the client and head contractor, vet any issues and ensure any reported problems are appropriately dealt with within the predetermined timeframes. For the next stage, Bold & Reeves can then create and deliver an annual maintenance proposal in line with manufacturers’ recommendations and initiate a bespoke property maintenance service. The latter includes everything from accounting, such as managing ground rent and service charge, to customising maintenance and concierge services.
Through an experienced team, Bold & Reeves helps to mitigate risk and consistently reduce the total cost of luxury property management.